Dr. Vandana Singh is an assistant professor at the School of Information Sciences at the University of Tennessee, Knoxville. Her research areas and work experience are in software technical support, open source software development, human-computer interaction, online communities of practice, and online customer support. Dr. Singh is conducting research within the area of cyber learning concerning new user participation, inhibition, and reception. Additionally, Dr. Singh is concerned with standardizing information competencies for librarians and library staff.
Dr. Singh can be contacted by email at vandana (at) utk.edu.
Open Source Software
Online Customer Support
Computer Supportive Cooperative Work